Customer Service Representative
Wasilla, AK Wasilla, AK Full-time Full-time From $20 an hour From $20 an hour 12 hours ago 12 hours ago 12 hours ago We are looking for an experienced Customer Service Representative for Denali Refuse a Valley owned refuse hauling company.
Our customers are important to us! We are looking for someone who has excellent customer phone skills on a multi-line phone system, computer skills to include highly accurate data entry and typing skills.
Basic knowledge of ten-key and Excel are a plus.
Must have HIGH ATTENTION TO DETAIL in a fast paced, multi-tasking environment.
Must be flexible and patient.
Monday through Friday work week, 9-5:
30.
Must have a minimum of 2 years office experience.
Starting wage is $20.
00.
Benefit Conditions:
After 1 year of employment Only full-time employees eligible Job Duties:
Answer incoming customer inquiries Collaborate with management teams to stay updated on new products, services, and policies Record customer information within our customer service database Engage with clients in a friendly and professional manner while actively listening to their concerns Offer support and solutions to customers in accordance with the company's customer service policies Other duties as requested Communication method(s) used:
Email Phone In person This Job Is:
A job for which military experienced candidates are encouraged to apply A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more A job for which all ages, including older job seekers, are encouraged to apply Open to applicants who do not have a college diploma Job Type:
Full-time Pay:
From $20.
00 per hour
Benefits:
Paid time off Experience level:
2 years Shift:
8 hour shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Education:
High school or equivalent (Required)
Experience:
customer service:
2 years (Preferred) Multi-line Phone Systems:
1 year (Preferred) License/Certification:
Alaska Drivers License (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our customers are important to us! We are looking for someone who has excellent customer phone skills on a multi-line phone system, computer skills to include highly accurate data entry and typing skills.
Basic knowledge of ten-key and Excel are a plus.
Must have HIGH ATTENTION TO DETAIL in a fast paced, multi-tasking environment.
Must be flexible and patient.
Monday through Friday work week, 9-5:
30.
Must have a minimum of 2 years office experience.
Starting wage is $20.
00.
Benefit Conditions:
After 1 year of employment Only full-time employees eligible Job Duties:
Answer incoming customer inquiries Collaborate with management teams to stay updated on new products, services, and policies Record customer information within our customer service database Engage with clients in a friendly and professional manner while actively listening to their concerns Offer support and solutions to customers in accordance with the company's customer service policies Other duties as requested Communication method(s) used:
Email Phone In person This Job Is:
A job for which military experienced candidates are encouraged to apply A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more A job for which all ages, including older job seekers, are encouraged to apply Open to applicants who do not have a college diploma Job Type:
Full-time Pay:
From $20.
00 per hour
Benefits:
Paid time off Experience level:
2 years Shift:
8 hour shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Education:
High school or equivalent (Required)
Experience:
customer service:
2 years (Preferred) Multi-line Phone Systems:
1 year (Preferred) License/Certification:
Alaska Drivers License (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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