Protective Services Specialist 1/2
4.
0 Wasilla, AK Wasilla, AK Full-time Full-time $26.
35 - $30.
31 an hour $26.
35 - $30.
31 an hour 14 hours ago 14 hours ago 14 hours ago This position will be filled at either the 1 or 2 level depending on the applicant's qualifications and job experience.
It is recommended that you apply for all levels if you are qualified.
This position is open to Alaska Residents only.
Please check our residency definition to determine if you qualify.
The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for a full-time Protective Service Specialist 1/2 in Wasilla, Alaska What you will be doing The individual in this position is responsible for Child Protection Services and is part of the Family Services Unit with a focus on permanency matters when children and youth cannot return home.
The incumbent will start as a level 1 (trainee) or 2 (journey) depending on experience and qualifications.
This position has a wide range of duties to support permanency efforts which includes tracking cases heading towards adoption or guardianship and assisting with addressing any barriers to permanency or next steps to finalization.
Duties may include:
request medical and school records and synthesize the information into a full disclosure document; complete or ensure background checks are conducted and assess if any safety concerns exist, refer applicants for a home study; gather legal documents and provide packets to state office and adoption attorneys; identify unmet needs and make any necessary referrals for services; identify cases needing application for Social Security benefits and apply for benefits and respond to payee issues or Social Security requests for information.
When applicable, identify candidates for a Medicaid Waiver or youth in need of adult guardianships or conservatorships and refer to the appropriate team member to respond; apply for certificates of degree of Indian blood (CDIB) or enroll youth and parents in tribes; and request tribal support letters.
As needed, request death and birth certificates; complete diligent inquiries to locate parents and relatives; write termination petitions; prepare children and families for adoption; assist with recruitment and retention efforts of adoptive families including the use of the Heart Gallery of AK, Wendy's Wonderful Kids Recruiter, and the PARKA program through ACRF; and consult on the appropriateness of the permanency goal.
Attend hearings; serve as an on-call worker; carry a small caseload for legally free children or OTRs for complex adoptions/guardianships; and assist with archiving adoption files.
For more information regarding the different programs within the Office of Children's Services, please review the OCS Practice Model (Download PDF reader) posted on our website.
Our organization, mission and culture The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.
The Mission of the Office of Children's Services is:
Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.
Everything we do is underpinned by our Core Values (Download PDF reader).
Benefits of joining our team The Office of Children's Services is committed to an organizational culture that values each team member.
We are committed to building and sustaining a diverse, equitable, and inclusive work environment.
We celebrate and value the diversity of our employees, partners, and families we serve.
This job has a large focus on exiting children from foster care and supporting the overall retention of a quality OCS workforce in the support this position provides to others.
Your first twelve months in the agency are probationary and considered a training period, with formal virtual training, on-the-job training with your supervisor, and with other colleagues.
A flexible work schedule can be discussed, and the incumbent may be eligible to telecommute two days a week once the probation period has passed.
Full-time benefits of this position include but are not limited to:
Insurance Benefits; Retirement Benefits; Paid Leave; and eleven (11) paid holidays per year.
Please see the benefits tab on this posting for more information.
Working environment you can expect This position is located in the Wasilla Field office, which is conveniently located next to many services and shipping such as Carrs.
Our teams are based around having a strong work ethic and high ethical standards, believing in treating all people with dignity and respect, as well as being self-motivated, organized and honest.
We are all about getting the job done while still contributing to a positive, upbeat work environment.
The typical workweek may include some caseworker visits at school or in resource family homes, virtual and in-person court attendance, and mostly working independently in an office setting.
The Office of Children's Services requires staff to work after hours and on-call.
Overtime is also an expectation when deemed necessary.
OCS Staff are considered essential, so are expected to work during pandemic and other natural disasters.
For information on the Wasilla community (including schools, hospitals, housing) please review the Alaska Community Profiles.
We are seeking a candidate with the following competencies:
Analytical Thinking/Problem Solving:
Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one's knowledge and experience base and calling on other references and resources as necessary.
Customer Service:
Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside State government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services Integrity/Honesty:
Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.
Interpersonal Skills:
Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
Special Note All positions require a valid Alaska driver's license and successful completion of a background investigation, including fingerprinting and a criminal records check.
Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use.
Mileage reimbursement is available when a personal vehicle is used for work-related matters.
Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.
Relocation reimbursement costs may be provided by the State of Alaska.
For positions in this job class, a child protective history check will be performed per AS 12.
62.
160 and/or 13 AAC 68.
315 including a background and fingerprint check.
The successful candidate may be required to attend multiple training courses normally located in Anchorage.
A cover letter is NOT required for this position.
Your complete application, including supplemental questions, will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.
To view the general description and example of duties for a Protective Services Specialist 1/2 please go to the following link:
https:
//www.
governmentjobs.
com/careers/Alaska/classspecs Minimum Qualifications Protective Services Specialist 1 Any combination of education and/or experience that provides the applicant with competencies in Analytical Thinking/Problem Solving:
Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one's knowledge and experience base and calling on other references and resources as necessary.
Customer Service:
( ) Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside State government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Integrity/Honesty:
( ) Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.
Interpersonal Skills:
Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
Oral Communication:
( ) Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Writing:
Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.
equivalent to those typically gained by Training in a social science, behavioral science, health science, guidance and counseling, or a closely related field and/or experience providing assistance, information or referrals to the general public related to social services, health care, or legal services; in child, adult, family, or group case management, licensing, or probation services; or providing care or services to delinquent juveniles.
Typically gained by means the prevalent, usual method of gaining the competencies expected for entry into the job.
Training and education in this guidance are synonyms for the process of acquiring knowledge and skills through instruction.
It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.
Special Note:
Some positions require a valid Alaska driver's license and/or a background investigation including fingerprinting.
These requirements will be indicated at the time of recruitment.
Protective Services Specialist 2 Any combination of education and/or experience that provides the applicant with competencies in Analytical Thinking/Problem Solving:
Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one's knowledge and experience base and calling on other references and resources as necessary.
Customer Service:
( ) Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside State government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Integrity/Honesty:
( ) Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.
Interpersonal Skills:
Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
Oral Communication:
( ) Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Writing:
Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.
equivalent to those typically gained by Training in a social science, behavioral science, health science, guidance and counseling, or a closely related field and/or progressively responsible professional experience providing assistance, information or referrals to the general public related to social services, health care, or legal services; in child, adult, family, or group case management, licensing, or probation services; or providing care or services to delinquent juveniles.
Typically gained by means the prevalent, usual method of gaining the competencies expected for entry into the job.
Training and education in this guidance are synonyms for the process of acquiring knowledge and skills through instruction.
It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.
Progressively responsible means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.
Professional experience means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.
Special Note:
Some positions require a valid Alaska driver's license and/or a background investigation including fingerprinting.
These requirements will be indicated at the time of recruitment.
Additional Required Information At time of interview applicant is requested to submit:
A copy of academic transcripts (unofficial are acceptable but must include the institution name/URL on documents provided) if required to meet minimum qualifications.
Copy of your two (2) most recent performance appraisals; if unavailable, two (2) documented supervisor letters of reference may be substituted.
A list of three (3) professional references including daytime telephone numbers and email address; at least two (2) of these must be from a current or former supervisor.
Professional is defined as a supervisor or an individual who has direct knowledge of your work performance.
Please read the below information carefully.
This applies to your application submission.
FLEXIBLE STAFFING This position is flexibly staffed.
The level of the job offer will be based on the selected candidate's credibly possessed and proven competencies.
If hired at the lower level, you will be promoted to the higher level after completing the training plan and demonstrating competency in the work.
SUPPLEMENTAL QUESTIONS For your application to be evaluated you must answer the Supplemental Questions.
Be specific in your answers and tell us how you acquired the relevant experience.
Please use complete sentences and proof-read your submissions when answering the supplemental questions.
Your responses will be considered a writing sample and will be used to determine which applicants will advance to the interview phase of the recruitment process.
EDUCATION To verify education being used to meet the required minimum qualifications, you must fill in the Education section of the application.
If you have not obtained a degree, please indicate the number of units completed.
Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application.
(Unofficial are okay, please ensure that the institution/URL name is listed on the transcripts).
Transcripts can be attached at the time of application, provided at the time of interview or if not provided, transcripts will be required prior to appointment.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable.
If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.
S.
education programs; or an accredited U.
S.
state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university.
It is your responsibility to provide such evidence when applying.
Omission of required documentation listed will result in an incomplete application and you will not receive further consideration.
WORK EXPERIENCE When using work experience not already documented in your application, please provide the employer name, your job title, dates of employment, and whether full-or part-time.
Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met.
Work experience needed to meet the minimum qualifications must be documented in the application.
If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment.
A resume will not be used to determine that minimum qualifications have been met for the position in which you are applying.
If you are currently or previously been appointed to a flexibly staffed position please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level.
Ensure your time and any subsequent flex promotion(s) are documented as a separate position.
This is required as there are minimum qualifications that require experience at a particular level in which the lower level may not be considered.
If this information is not accurately reflected in your application this may cause the processing of your application for consideration to be delayed.
NOTE:
Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety.
Noting see resume or CV or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
The State of Alaska does not provide VISA Employer sponsorships.
RECRUITMENT SCOPE This position is open to Alaska Residents only.
Please check our residency definition to determine if you qualify.
MULTIPLE VACANCIES This recruitment may be used for more than one (1) vacancy.
The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes.
Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
APPLICATION NOTICE You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application.
If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply.
Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska How to Apply webpage, found here:
http:
//doa.
alaska.
gov/dop/workplace/help/ NOTICE Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095.
If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.
com' domains.
For information on allowing emails from the 'governmentjobs.
com' domains, visit the Lost Password Help page located at https:
//www.
governmentjobs.
com/OnlineApplication/User/ResetPassword.
EEO STATEMENT The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA).
Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY:
Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at:
P.
O.
Box 110201, Juneau, AK 99811-0201.
The State of Alaska is an equal opportunity employer.
Contact Information WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area.
Requests for information may also be emailed to email protected .
For applicant password assistance please visit:
https:
//www.
governmentjobs.
com/OnlineApplication/User/ResetPassword For specific information in reference to the position please contact the hiring manager at:
Name:
Broyline Ligow /Administrative Assistant 2 Phone:
(907) 414-7334 Email:
email protected @alaska.
gov Careers with the State of Alaska offer MANY benefits The following information describes typical benefits available to employees of the State of Alaska.
Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits.
(Please note this video is specifically designed for new State Employees.
) Insurance Benefits Health insurance, which includes employer contributions toward medical/vision/dental The following employee groups are under AlaskaCare Benefits administered by the State:
See http:
//doa.
alaska.
gov/drb/programs/index.
html for additional information.
AVTEC Confidential Correctional Officers Marine Engineers Mt.
Edgecumbe Teachers Supervisory Unlicensed Vessel Personnel/Inland Boatman's Union Exempt employees (not covered by collective bargaining) The following employee groups are covered by Union health trusts.
Contact the appropriate Union for additional information.
General Government Labor, Trades and Crafts Public Safety Employees Association Masters, Mates & Pilots Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit) Optional Insurance Benefits Group-based insurance premiums for Term life (employee, spouse or qualified same sex partner, and dependents) Long-term and short-term disability Accidental Death and Dismemberment Long-term care (self and eligible family members) Supplemental Survivor Benefits Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses Retirement Benefits Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS) Matching employer contribution into a defined contribution program (new employees) Employer contribution into a defined benefit or defined contribution program (current employees) Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security Option to enroll in the Alaska Deferred Compensation Program Note:
The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options See http:
//doa.
alaska.
gov/drb/retirement/index.
html for additional information Paid Leave & Other Benefits Personal leave with an accrual rate increase based on time served Eleven paid holidays a year Gym discounts at participating fitness providers in multiple locations throughout the state.
See http:
//doa.
alaska.
gov/drb/ghlb/employee/health/gymListing.
html for additional information.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Wasilla, AK Wasilla, AK Full-time Full-time $26.
35 - $30.
31 an hour $26.
35 - $30.
31 an hour 14 hours ago 14 hours ago 14 hours ago This position will be filled at either the 1 or 2 level depending on the applicant's qualifications and job experience.
It is recommended that you apply for all levels if you are qualified.
This position is open to Alaska Residents only.
Please check our residency definition to determine if you qualify.
The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for a full-time Protective Service Specialist 1/2 in Wasilla, Alaska What you will be doing The individual in this position is responsible for Child Protection Services and is part of the Family Services Unit with a focus on permanency matters when children and youth cannot return home.
The incumbent will start as a level 1 (trainee) or 2 (journey) depending on experience and qualifications.
This position has a wide range of duties to support permanency efforts which includes tracking cases heading towards adoption or guardianship and assisting with addressing any barriers to permanency or next steps to finalization.
Duties may include:
request medical and school records and synthesize the information into a full disclosure document; complete or ensure background checks are conducted and assess if any safety concerns exist, refer applicants for a home study; gather legal documents and provide packets to state office and adoption attorneys; identify unmet needs and make any necessary referrals for services; identify cases needing application for Social Security benefits and apply for benefits and respond to payee issues or Social Security requests for information.
When applicable, identify candidates for a Medicaid Waiver or youth in need of adult guardianships or conservatorships and refer to the appropriate team member to respond; apply for certificates of degree of Indian blood (CDIB) or enroll youth and parents in tribes; and request tribal support letters.
As needed, request death and birth certificates; complete diligent inquiries to locate parents and relatives; write termination petitions; prepare children and families for adoption; assist with recruitment and retention efforts of adoptive families including the use of the Heart Gallery of AK, Wendy's Wonderful Kids Recruiter, and the PARKA program through ACRF; and consult on the appropriateness of the permanency goal.
Attend hearings; serve as an on-call worker; carry a small caseload for legally free children or OTRs for complex adoptions/guardianships; and assist with archiving adoption files.
For more information regarding the different programs within the Office of Children's Services, please review the OCS Practice Model (Download PDF reader) posted on our website.
Our organization, mission and culture The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.
The Mission of the Office of Children's Services is:
Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.
Everything we do is underpinned by our Core Values (Download PDF reader).
Benefits of joining our team The Office of Children's Services is committed to an organizational culture that values each team member.
We are committed to building and sustaining a diverse, equitable, and inclusive work environment.
We celebrate and value the diversity of our employees, partners, and families we serve.
This job has a large focus on exiting children from foster care and supporting the overall retention of a quality OCS workforce in the support this position provides to others.
Your first twelve months in the agency are probationary and considered a training period, with formal virtual training, on-the-job training with your supervisor, and with other colleagues.
A flexible work schedule can be discussed, and the incumbent may be eligible to telecommute two days a week once the probation period has passed.
Full-time benefits of this position include but are not limited to:
Insurance Benefits; Retirement Benefits; Paid Leave; and eleven (11) paid holidays per year.
Please see the benefits tab on this posting for more information.
Working environment you can expect This position is located in the Wasilla Field office, which is conveniently located next to many services and shipping such as Carrs.
Our teams are based around having a strong work ethic and high ethical standards, believing in treating all people with dignity and respect, as well as being self-motivated, organized and honest.
We are all about getting the job done while still contributing to a positive, upbeat work environment.
The typical workweek may include some caseworker visits at school or in resource family homes, virtual and in-person court attendance, and mostly working independently in an office setting.
The Office of Children's Services requires staff to work after hours and on-call.
Overtime is also an expectation when deemed necessary.
OCS Staff are considered essential, so are expected to work during pandemic and other natural disasters.
For information on the Wasilla community (including schools, hospitals, housing) please review the Alaska Community Profiles.
We are seeking a candidate with the following competencies:
Analytical Thinking/Problem Solving:
Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one's knowledge and experience base and calling on other references and resources as necessary.
Customer Service:
Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside State government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services Integrity/Honesty:
Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.
Interpersonal Skills:
Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
Special Note All positions require a valid Alaska driver's license and successful completion of a background investigation, including fingerprinting and a criminal records check.
Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use.
Mileage reimbursement is available when a personal vehicle is used for work-related matters.
Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.
Relocation reimbursement costs may be provided by the State of Alaska.
For positions in this job class, a child protective history check will be performed per AS 12.
62.
160 and/or 13 AAC 68.
315 including a background and fingerprint check.
The successful candidate may be required to attend multiple training courses normally located in Anchorage.
A cover letter is NOT required for this position.
Your complete application, including supplemental questions, will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.
To view the general description and example of duties for a Protective Services Specialist 1/2 please go to the following link:
https:
//www.
governmentjobs.
com/careers/Alaska/classspecs Minimum Qualifications Protective Services Specialist 1 Any combination of education and/or experience that provides the applicant with competencies in Analytical Thinking/Problem Solving:
Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one's knowledge and experience base and calling on other references and resources as necessary.
Customer Service:
( ) Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside State government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Integrity/Honesty:
( ) Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.
Interpersonal Skills:
Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
Oral Communication:
( ) Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Writing:
Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.
equivalent to those typically gained by Training in a social science, behavioral science, health science, guidance and counseling, or a closely related field and/or experience providing assistance, information or referrals to the general public related to social services, health care, or legal services; in child, adult, family, or group case management, licensing, or probation services; or providing care or services to delinquent juveniles.
Typically gained by means the prevalent, usual method of gaining the competencies expected for entry into the job.
Training and education in this guidance are synonyms for the process of acquiring knowledge and skills through instruction.
It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.
Special Note:
Some positions require a valid Alaska driver's license and/or a background investigation including fingerprinting.
These requirements will be indicated at the time of recruitment.
Protective Services Specialist 2 Any combination of education and/or experience that provides the applicant with competencies in Analytical Thinking/Problem Solving:
Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one's knowledge and experience base and calling on other references and resources as necessary.
Customer Service:
( ) Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside State government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Integrity/Honesty:
( ) Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.
Interpersonal Skills:
Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
Oral Communication:
( ) Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Writing:
Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.
equivalent to those typically gained by Training in a social science, behavioral science, health science, guidance and counseling, or a closely related field and/or progressively responsible professional experience providing assistance, information or referrals to the general public related to social services, health care, or legal services; in child, adult, family, or group case management, licensing, or probation services; or providing care or services to delinquent juveniles.
Typically gained by means the prevalent, usual method of gaining the competencies expected for entry into the job.
Training and education in this guidance are synonyms for the process of acquiring knowledge and skills through instruction.
It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.
Progressively responsible means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.
Professional experience means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.
Special Note:
Some positions require a valid Alaska driver's license and/or a background investigation including fingerprinting.
These requirements will be indicated at the time of recruitment.
Additional Required Information At time of interview applicant is requested to submit:
A copy of academic transcripts (unofficial are acceptable but must include the institution name/URL on documents provided) if required to meet minimum qualifications.
Copy of your two (2) most recent performance appraisals; if unavailable, two (2) documented supervisor letters of reference may be substituted.
A list of three (3) professional references including daytime telephone numbers and email address; at least two (2) of these must be from a current or former supervisor.
Professional is defined as a supervisor or an individual who has direct knowledge of your work performance.
Please read the below information carefully.
This applies to your application submission.
FLEXIBLE STAFFING This position is flexibly staffed.
The level of the job offer will be based on the selected candidate's credibly possessed and proven competencies.
If hired at the lower level, you will be promoted to the higher level after completing the training plan and demonstrating competency in the work.
SUPPLEMENTAL QUESTIONS For your application to be evaluated you must answer the Supplemental Questions.
Be specific in your answers and tell us how you acquired the relevant experience.
Please use complete sentences and proof-read your submissions when answering the supplemental questions.
Your responses will be considered a writing sample and will be used to determine which applicants will advance to the interview phase of the recruitment process.
EDUCATION To verify education being used to meet the required minimum qualifications, you must fill in the Education section of the application.
If you have not obtained a degree, please indicate the number of units completed.
Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application.
(Unofficial are okay, please ensure that the institution/URL name is listed on the transcripts).
Transcripts can be attached at the time of application, provided at the time of interview or if not provided, transcripts will be required prior to appointment.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable.
If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.
S.
education programs; or an accredited U.
S.
state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university.
It is your responsibility to provide such evidence when applying.
Omission of required documentation listed will result in an incomplete application and you will not receive further consideration.
WORK EXPERIENCE When using work experience not already documented in your application, please provide the employer name, your job title, dates of employment, and whether full-or part-time.
Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met.
Work experience needed to meet the minimum qualifications must be documented in the application.
If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment.
A resume will not be used to determine that minimum qualifications have been met for the position in which you are applying.
If you are currently or previously been appointed to a flexibly staffed position please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level.
Ensure your time and any subsequent flex promotion(s) are documented as a separate position.
This is required as there are minimum qualifications that require experience at a particular level in which the lower level may not be considered.
If this information is not accurately reflected in your application this may cause the processing of your application for consideration to be delayed.
NOTE:
Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety.
Noting see resume or CV or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
The State of Alaska does not provide VISA Employer sponsorships.
RECRUITMENT SCOPE This position is open to Alaska Residents only.
Please check our residency definition to determine if you qualify.
MULTIPLE VACANCIES This recruitment may be used for more than one (1) vacancy.
The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes.
Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
APPLICATION NOTICE You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application.
If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply.
Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska How to Apply webpage, found here:
http:
//doa.
alaska.
gov/dop/workplace/help/ NOTICE Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095.
If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.
com' domains.
For information on allowing emails from the 'governmentjobs.
com' domains, visit the Lost Password Help page located at https:
//www.
governmentjobs.
com/OnlineApplication/User/ResetPassword.
EEO STATEMENT The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA).
Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY:
Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at:
P.
O.
Box 110201, Juneau, AK 99811-0201.
The State of Alaska is an equal opportunity employer.
Contact Information WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area.
Requests for information may also be emailed to email protected .
For applicant password assistance please visit:
https:
//www.
governmentjobs.
com/OnlineApplication/User/ResetPassword For specific information in reference to the position please contact the hiring manager at:
Name:
Broyline Ligow /Administrative Assistant 2 Phone:
(907) 414-7334 Email:
email protected @alaska.
gov Careers with the State of Alaska offer MANY benefits The following information describes typical benefits available to employees of the State of Alaska.
Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits.
(Please note this video is specifically designed for new State Employees.
) Insurance Benefits Health insurance, which includes employer contributions toward medical/vision/dental The following employee groups are under AlaskaCare Benefits administered by the State:
See http:
//doa.
alaska.
gov/drb/programs/index.
html for additional information.
AVTEC Confidential Correctional Officers Marine Engineers Mt.
Edgecumbe Teachers Supervisory Unlicensed Vessel Personnel/Inland Boatman's Union Exempt employees (not covered by collective bargaining) The following employee groups are covered by Union health trusts.
Contact the appropriate Union for additional information.
General Government Labor, Trades and Crafts Public Safety Employees Association Masters, Mates & Pilots Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit) Optional Insurance Benefits Group-based insurance premiums for Term life (employee, spouse or qualified same sex partner, and dependents) Long-term and short-term disability Accidental Death and Dismemberment Long-term care (self and eligible family members) Supplemental Survivor Benefits Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses Retirement Benefits Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS) Matching employer contribution into a defined contribution program (new employees) Employer contribution into a defined benefit or defined contribution program (current employees) Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security Option to enroll in the Alaska Deferred Compensation Program Note:
The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options See http:
//doa.
alaska.
gov/drb/retirement/index.
html for additional information Paid Leave & Other Benefits Personal leave with an accrual rate increase based on time served Eleven paid holidays a year Gym discounts at participating fitness providers in multiple locations throughout the state.
See http:
//doa.
alaska.
gov/drb/ghlb/employee/health/gymListing.
html for additional information.
Estimated Salary: $20 to $28 per hour based on qualifications.
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