RCA Case Manager
2.
8 Wasilla, AK Wasilla, AK Full-time Full-time From $22 an hour From $22 an hour 5 days ago 5 days ago 5 days ago POSITION SUMMARY This person is responsible for case management work with clients enrolled in Refugee Assistance & Immigration Services (RAIS).
In many cases clients are served for several years.
case manager ensures that clients receive support and information about community resources that enable them to move toward and become stabilized in independent living.
This position administers Refugee Cash Assistance program to eligible clients.
Case managers of RAIS must perform their service in accordance with all stipulations of the grant through which this position is funded.
ABOUT US CSS is a Catholic human and social services agency and behavioral health care provider that welcomes people of all faiths through its programs and employment.
We provide help for our Alaskan neighbors through a variety of supportive service programs, including emergency shelter, food stability, housing, case management, and refugee assistance.
CSS empowers individuals and families on their path to permanent stability, creating thriving communities for all.
Located in Anchorage, Alaska, CSS is a nationally accredited organization through the Council on Accreditation (COA), which recognizes that CSS provides high quality services that meet best practice standards in the social service field.
Mission:
We compassionately serve those in need, strengthen individuals and families, and advocate for the common good.
Vision:
All Individuals and Families are Flourishing.
Impact Statement:
Catholic Social Services empowers individuals and families on their path to permanent stability, creating thriving communities for all.
Guiding Principles:
- Catholic Social Teachings - Reverence for humanity - Striving for excellence - Empowering personal fulfillment - Strengthening through collaboration - REQUIRED COMPETENCIES Knowledge:
Knowledge of public benefits and working cross-culturally are preferred.
Skill:
Excellent interpersonal skills required.
Excellent oral and written communication skills required.
Familiarity with internet and experience with e-mail required.
Ability:
Ability to gather information and assess client situation rapidly and accurately.
Ability to handle crisis situations with minimum supervision.
Ability to write clear, grammatically correct log notes, spell and alphabetize; ability to complete paperwork thoroughly and accurately.
The ability to set and observe appropriate professional limits and boundaries.
Ability to relate positively to program manager, staff, community service providers, and CSS clients.
Ability to work alone or as part of a team.
Competency:
Must be able to maintain program/guest/agency confidentiality and treat each individual with dignity and respect.
Must be dependable, mature and have initiative.
Flexibility to deal effectively with a variety of people, situations, problems, and challenges.
Responsibilities:
1.
Conduct intakes and complete needs assessments.
Assist enrolled clients in developing detailed plans for achieving employment and self-sufficiency, including completing budgets and Quality of Life scales.
2.
Administer Refugee Cash Assistance, making determinations in eligibility and payments monthly.
3.
Administer RSS and other grants as needed, and supportive services.
4.
Responsible for service coordination by assisting clients in implementing their plans, facilitating access, and providing linkage to community resources.
5.
Provide professional support to clients by maintaining regular contact through office and home visits to provide support, consultation, guidance, and referrals.
6.
Assist clients with all necessary documentation for program services and access to appropriate public benefits and services.
7.
Complete documentation of all meetings with and work related to clients thoroughly, accurately and in a timely fashion.
Use appropriate forms, format procedures and policies as prescribed by the Program Manager.
Complete case notes in multiple online databases.
All client documentation will be filed in the appropriate client or program file.
8.
Guide and act as client advocate in locating employment, medical and mental health services, transportation, public benefits, and other needed services, through contacts, internet, and other available sources.
9.
Assist with interpreter and translation scheduling /coordinating.
Serve as interpreter or translator or utilize interpreters or translators as appropriate.
10.
Keep informed of staff communications, changes in RAIS policies, procedures, and new community resource info daily.
11.
Answer telephones courteously; log referrals.
Return phone and e-mail messages in a timely manner.
12.
Assist in crisis intervention as necessary, obtaining police, medical, psychiatric, or other emergency services for client(s), as appropriate, and applying CPR techniques when appropriate.
13.
Maintain liaison with community resources, municipal, state, and federal agencies; document contact appropriately.
14.
Manage client confidentiality; handle sensitive personal information.
15.
Submit reports to Program Manager as assigned.
16.
Maintain positive relationships with municipal, state and federal agencies as appropriate.
Advocate on behalf of refugees, attending appropriate community meetings, participating in task forces, and seeking legislative support.
17.
Other duties as assigned.
Qualifications:
Minimum
Qualifications:
High School diploma or GED.
Minimum Experience and Minimum Education:
Two years work experience in human services.
Minimum Certs:
N/A Qualifications required in the first six months of employment:
Agency and department orientation; First aid/CPR; de-escalation techniques; blood borne pathogens and any other updated training, as required.
Attend all staff meetings and in-service training as required.
Preferred
Qualifications:
Bilingual ability preferred.
WORK ENVIRONMENT Work Environment:
Position is in-person in Wasilla office.
Physical Demands:
Able to climb stairs and to lift up to 50 pounds.
Travel:
Must possess a valid driver's license and auto insurance.
Travel required.
Location:
Wasilla Job Type:
Full-time Pay:
From $22.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Work Location:
In person 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance.
Estimated Salary: $20 to $28 per hour based on qualifications.
8 Wasilla, AK Wasilla, AK Full-time Full-time From $22 an hour From $22 an hour 5 days ago 5 days ago 5 days ago POSITION SUMMARY This person is responsible for case management work with clients enrolled in Refugee Assistance & Immigration Services (RAIS).
In many cases clients are served for several years.
case manager ensures that clients receive support and information about community resources that enable them to move toward and become stabilized in independent living.
This position administers Refugee Cash Assistance program to eligible clients.
Case managers of RAIS must perform their service in accordance with all stipulations of the grant through which this position is funded.
ABOUT US CSS is a Catholic human and social services agency and behavioral health care provider that welcomes people of all faiths through its programs and employment.
We provide help for our Alaskan neighbors through a variety of supportive service programs, including emergency shelter, food stability, housing, case management, and refugee assistance.
CSS empowers individuals and families on their path to permanent stability, creating thriving communities for all.
Located in Anchorage, Alaska, CSS is a nationally accredited organization through the Council on Accreditation (COA), which recognizes that CSS provides high quality services that meet best practice standards in the social service field.
Mission:
We compassionately serve those in need, strengthen individuals and families, and advocate for the common good.
Vision:
All Individuals and Families are Flourishing.
Impact Statement:
Catholic Social Services empowers individuals and families on their path to permanent stability, creating thriving communities for all.
Guiding Principles:
- Catholic Social Teachings - Reverence for humanity - Striving for excellence - Empowering personal fulfillment - Strengthening through collaboration - REQUIRED COMPETENCIES Knowledge:
Knowledge of public benefits and working cross-culturally are preferred.
Skill:
Excellent interpersonal skills required.
Excellent oral and written communication skills required.
Familiarity with internet and experience with e-mail required.
Ability:
Ability to gather information and assess client situation rapidly and accurately.
Ability to handle crisis situations with minimum supervision.
Ability to write clear, grammatically correct log notes, spell and alphabetize; ability to complete paperwork thoroughly and accurately.
The ability to set and observe appropriate professional limits and boundaries.
Ability to relate positively to program manager, staff, community service providers, and CSS clients.
Ability to work alone or as part of a team.
Competency:
Must be able to maintain program/guest/agency confidentiality and treat each individual with dignity and respect.
Must be dependable, mature and have initiative.
Flexibility to deal effectively with a variety of people, situations, problems, and challenges.
Responsibilities:
1.
Conduct intakes and complete needs assessments.
Assist enrolled clients in developing detailed plans for achieving employment and self-sufficiency, including completing budgets and Quality of Life scales.
2.
Administer Refugee Cash Assistance, making determinations in eligibility and payments monthly.
3.
Administer RSS and other grants as needed, and supportive services.
4.
Responsible for service coordination by assisting clients in implementing their plans, facilitating access, and providing linkage to community resources.
5.
Provide professional support to clients by maintaining regular contact through office and home visits to provide support, consultation, guidance, and referrals.
6.
Assist clients with all necessary documentation for program services and access to appropriate public benefits and services.
7.
Complete documentation of all meetings with and work related to clients thoroughly, accurately and in a timely fashion.
Use appropriate forms, format procedures and policies as prescribed by the Program Manager.
Complete case notes in multiple online databases.
All client documentation will be filed in the appropriate client or program file.
8.
Guide and act as client advocate in locating employment, medical and mental health services, transportation, public benefits, and other needed services, through contacts, internet, and other available sources.
9.
Assist with interpreter and translation scheduling /coordinating.
Serve as interpreter or translator or utilize interpreters or translators as appropriate.
10.
Keep informed of staff communications, changes in RAIS policies, procedures, and new community resource info daily.
11.
Answer telephones courteously; log referrals.
Return phone and e-mail messages in a timely manner.
12.
Assist in crisis intervention as necessary, obtaining police, medical, psychiatric, or other emergency services for client(s), as appropriate, and applying CPR techniques when appropriate.
13.
Maintain liaison with community resources, municipal, state, and federal agencies; document contact appropriately.
14.
Manage client confidentiality; handle sensitive personal information.
15.
Submit reports to Program Manager as assigned.
16.
Maintain positive relationships with municipal, state and federal agencies as appropriate.
Advocate on behalf of refugees, attending appropriate community meetings, participating in task forces, and seeking legislative support.
17.
Other duties as assigned.
Qualifications:
Minimum
Qualifications:
High School diploma or GED.
Minimum Experience and Minimum Education:
Two years work experience in human services.
Minimum Certs:
N/A Qualifications required in the first six months of employment:
Agency and department orientation; First aid/CPR; de-escalation techniques; blood borne pathogens and any other updated training, as required.
Attend all staff meetings and in-service training as required.
Preferred
Qualifications:
Bilingual ability preferred.
WORK ENVIRONMENT Work Environment:
Position is in-person in Wasilla office.
Physical Demands:
Able to climb stairs and to lift up to 50 pounds.
Travel:
Must possess a valid driver's license and auto insurance.
Travel required.
Location:
Wasilla Job Type:
Full-time Pay:
From $22.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Work Location:
In person 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance.
Estimated Salary: $20 to $28 per hour based on qualifications.
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